Garage Door Maintenance & Tune-Ups in Victoria
An annual tune-up and Tedford's 34-point safety check, with options and a free, upfront quote before any work.
The garage door is usually the largest moving object in a home, and for many Victoria households it is the main way in and out. Salt air off the water, wind off the Strait, long wet winters and daily use all take a toll: springs lose tension, rollers collect grit and wear, and cables fray where nobody looks. An annual tune-up catches that wear early, whether you're on the Oak Bay waterfront, in Gordon Head or on a newer street in Westhills, so a small fix now can head off a failed door later.
The visit is done by the same licensed, insured technicians who handle our repair calls. They lubricate the moving parts and work through Tedford's 34-point safety check, from the balance and safety-reverse tests to the springs, cables, rollers, opener, panels and seals. You then get options, an honest recommendation and a free, upfront quote with no hidden costs, so you know what's in good shape, what's wearing and what can safely wait before you approve anything. Tedford has been servicing doors on Vancouver Island since 1984, so we know how these systems age here. Commercial door service is covered on the Commercial page.
A tune-up covers
- Lubrication of moving parts
- Balance test
- Safety reverse & safety sensors
- Springs, cables & drums
- Rollers, hinges & brackets
- Opener drive, remotes & keypad
- Panels, vinyl trim & moulding
- Weather stripping & bottom seal
How it works
Step 1: Book a visit
Call or book online for a time that suits you, anywhere from the Saanich Peninsula to the West Shore and Sooke. Office hours are Monday – Friday, 7:15 am – 4:45 pm.
Step 2: Tune-up & inspection
Your technician lubricates the moving parts, then works through the 34-point safety check, from the balance and safety-reverse tests to the springs, cables, rollers, opener and seals.
Step 3: Options & quote
Your technician walks you through what they found and gives you options, an honest recommendation and a free, upfront quote. Nothing is done until you approve it.
The 34-point safety check
This is the 34-point checklist Tedford technicians use to assess a door system and find what may be wrong before giving you repair options. Each checkpoint is recorded and the parts that matter are photographed, so you see exactly what was checked and what was found before you approve any work.
Opener1–11
- 1Cycle count recorded
- 2Gears and sprocket checked for wear and proper lubrication
- 3Safety eyes tested for proper operation
- 4Trolley and carriage checked for stripped or worn parts
- 5Belt, chain or screw drive checked for lubrication and abnormal wear
- 6Electronics and wiring checked for proper operation
- 7Remotes tested for range and operation
- 8Keypad tested
- 9Opener light bulbs working, and a type that won't interfere with the opener
- 10Battery backup tested and battery age noted (batteries last 5 years at most)
- 11Opener model and manufacture date photographed
Door appearance12–15
- 12Paint checked for chipping, fading and oxidation
- 13Bottom rubber checked for drying, cracks and a proper seal
- 14Stop molding and trim checked for a proper seal and warping
- 15Panels checked for stress cracks, dents and sagging
Safety & structure16–22
- 163-point balance test (pass/fail)
- 17Safety reverse test (pass/fail)
- 18Opener plugged into a surge protector
- 19Door insulation value noted
- 20Operator reinforcement bracket (ORB) installed
- 21Strut fitted and mounted in the correct location
- 22Spring pad secure and free of cracks and rot
Torsion system23–29
- 23Door weighed on a scale with the door down
- 24Scale reading photographed
- 25Springs checked for rust, slipping and cracked cones
- 26End and centre bearings checked for looseness and wear
- 27Cable drums checked for wear
- 28Lift cables checked for fraying, kinks and stretching
- 29Torsion tube checked for level and bends
Door hardware30–34
- 30Hinges checked for cracks and excessive wear
- 31Bottom brackets checked for wear and cable security
- 32Top brackets checked for bends or breaks
- 33Rollers checked for worn plastic, metal or nylon
- 34All fasteners checked for proper tightness
What you get afterwards
- Photos of the garage from inside and outside, with the door up and down
- The technician's notes on anything worn, out of balance or unsafe
- A written evaluation with recommendations
- An inspection sticker on the door and the opener
How pricing works
| Repair | Price |
|---|---|
| Tune-up & lubrication | Quoted on site |
| Nylon roller upgrade | Quoted on site |
| Weather stripping | Quoted on site |
| Garage door insulation | Quoted on site |
A technician runs a 34-point safety check on your door system, then gives you options and a free, upfront quote with no hidden costs before any work is done. Pricing depends on your actual door system, so we don't publish typical prices. GST is added to all prices. Free estimates on new garage doors, openers, springs, remotes and keypads.
Maintenance reviews
“Jose was efficient and professional with our annual maintenance. Appreciated how he explained what he did and wasn’t pushy with suggesting additions or changes.”
Nav B. via Google “I had excellent service from my first phone call to the completion of the job. Damian, the technician, diagnosed the problem quickly and repaired it. He did a full maintenance on the door taking photos and notes as he went.”
Terry R. via Google
What does a Tedford garage door tune-up include?
A Tedford garage door tune-up covers lubrication of the moving parts, a balance test, a safety-reverse test and a full inspection of the door system, and technicians use it to find what may be wrong before giving you options.
The technician lubricates the hinges, rollers, springs and bearings, then checks the springs, cables and drums, the rollers, hinges, brackets and fasteners, and the opener's drive, safety sensors, remotes and keypad. Panels, vinyl trim, moulding, weather stripping and the bottom seal are checked too. If a part needs repairing or replacing, you get an honest recommendation and a free, upfront quote, and the work is only done once you approve it.
How often does a garage door need maintenance or a professional inspection?
Most garage doors should get a professional tune-up once a year, and twice a year if the door is used heavily or sits near salt water. A door that serves as the main entry to the house, opening several times a day, wears springs and rollers faster, and waterfront homes from Oak Bay to Sidney see hardware corrode sooner.
Between visits, do a quick monthly check: watch the door travel, listen for new noises and test the auto-reverse. Booking a Tedford tune-up in early fall is a good habit, because a stiff, unbalanced door is at its worst on cold, wet winter mornings. If the door starts making a new noise, lifts with a jerk or the opener slows down, book a visit right away rather than waiting for the next one.
Is a garage door inspection worth it if my door seems fine?
A garage door inspection does the most good when the door seems fine, because springs, cables and rollers wear gradually and often fail without obvious warning. A torsion spring can carry fatigue for months before it snaps, and frayed lift cables are easy to miss along the edge of the door.
Catching that wear early turns a likely emergency into a planned repair on your schedule. The inspection also confirms that the opener's auto-reverse and safety sensors still protect children, pets and vehicles. A Tedford technician inspects the whole door system and tells you what can safely wait and what can't.
What happens if the garage door inspection finds a problem?
If Tedford's technician finds a worn or unsafe part, they show you the problem and give you options, an honest recommendation and a free, upfront quote before any repair work begins. Nothing is replaced without your approval, and there's no obligation to go ahead.
If you do, Tedford's trucks are stocked with American-made springs, upgraded nylon rollers and replacement safety sensors, so many repairs can be finished during the same visit. If you'd rather wait, you'll know which items to watch and how urgent each one is. While the current offers run, a residential repair qualifies for $25 off when you mention it (one offer per job).
How do I test my garage door's auto-reverse safety feature?
To test a garage door's auto-reverse, close it with the opener onto a 2x4 laid flat under the centre; the door should reverse when it touches the board. Next, start closing the door and pass an object such as a broom handle through the photo-eye beam near the floor; the door should stop and go back up. Opener manufacturers recommend doing both tests monthly.
If the door presses down on the board or ignores the beam, stop using the opener and keep everyone clear until it's fixed, because the safety system isn't working. Every Tedford tune-up includes a safety-reverse test and a check of the safety sensors, and replacement sensors are carried on the truck.
How do I check whether my garage door is balanced?
To check garage door balance, close the door, pull the opener's release cord and lift the door by hand to waist height; a balanced door stays put. Only do this if the springs look intact, and never pull the release cord on an open door with a broken spring.
If the door drifts down or creeps up, the springs no longer match its weight. An unbalanced door makes the opener work harder, wears it out faster and puts extra load on cables and rollers. Don't try to adjust the springs yourself, because torsion springs are wound under heavy tension. Reconnect the opener and book Tedford: the technician runs a balance test and can adjust or replace the springs so they match the door.
What lubricant should I use on my garage door, and can I use WD-40?
Use a silicone or lithium-based garage door lubricant; regular WD-40 is mainly a cleaner and water displacer, not a long-lasting lubricant for door hardware. Spray the hinges, the bearings of steel rollers, the springs and the bearing plates at each end of the torsion bar, then wipe off any excess.
Keep the inside of the tracks clean and dry, since grease there collects grit and makes rollers skid instead of roll, and don't oil a belt drive. Every three to six months suits most homes, more often near the ocean. Lubricating the moving parts is part of every Tedford tune-up.
What garage door maintenance can I do myself, and what should I leave to a technician?
Homeowners can safely clean, lubricate, visually check and test a garage door, but springs, lift cables, bottom brackets and track realignment should be left to a technician.
Once a month, watch the door run, listen for scraping or grinding, test the auto-reverse and check the bottom seal for gaps. A few times a year, rinse salt and grime off the panels, wipe the tracks and lubricate the moving hardware. The parts on the technician list all hold or connect to the spring tension that lifts a door that can weigh 60 kg or more, and releasing that tension unexpectedly causes serious injuries. If something on that list looks worn, book Tedford rather than adjusting it yourself.
Why is my garage door so noisy, and how can I make it quieter?
A noisy garage door is usually caused by worn rollers, dry hinges, loose hardware, an unbalanced door or an older chain-drive opener. Grinding or squealing often means roller bearings are dry, dirty or worn; Tedford's upgraded nylon rollers are designed to keep dust and grit out of the bearings and run far more quietly than bare steel.
Rattling points to loose bolts on hinges and track brackets, which you can snug up, but never loosen or tighten the bottom brackets, which hold cable tension. A bang when the door closes, or a door that suddenly feels heavy, suggests a spring problem. A Tedford tune-up covers rollers, hinges, balance and the opener, and the technician can quote new rollers or a quieter belt-drive opener.
Why does rainwater come in under my garage door?
Rainwater usually gets under a garage door through a worn or flattened bottom seal, an uneven concrete slab, or a driveway that slopes toward the door. The rubber bottom seal hardens and cracks with age, and through a long, wet Victoria winter even a small gap lets in water, leaves and mice.
If you can see daylight under the closed door, the seal isn't doing its job. Replacing the seal, and sometimes the retainer that holds it, fixes most leaks, and where the slab has settled unevenly a threshold strip on the floor can help. Tedford replaces weather stripping and can quote insulation for the door too, which helps keep the garage warmer in winter and cooler in summer.
Why is my garage door frozen to the ground, and how do I free it?
A garage door freezes to the ground when water pools under the bottom seal and turns to ice during a cold snap, bonding the rubber to the concrete. Don't keep pressing the opener: straining against the ice can strip the drive gear, tear the seal or trip the force setting.
Instead, gently free the seal with a plastic scraper or a hair dryer, and avoid boiling water, which refreezes and can crack concrete. Once it's free, clear slush from the threshold and wipe the seal dry; a light coat of silicone spray on the rubber helps prevent sticking. If the door strained against the ice and now runs unevenly, have Tedford check the opener and cables.
How should I care for a garage door near the ocean?
A garage door near the ocean should be rinsed with fresh water a few times a year, because salt spray speeds up rust on steel panels, springs and hardware. Wash the panels with mild soap and water, and rinse the tracks, hinges and bottom brackets where salt collects. Touch up paint chips quickly so bare steel isn't left exposed, and watch the bottom section, which takes the most spray and rain.
Springs and cables corrode faster on waterfront lots, so twice-yearly tune-ups are worth it from Oak Bay and Esquimalt to Sidney, Sooke and Salt Spring Island. Tedford has serviced Vancouver Island doors since 1984 and checks for rust and corroded hardware on every tune-up.
Should I get a garage door inspection when I buy a house?
Booking a separate garage door inspection is worthwhile when buying a house, since a general home inspection usually checks that the door works, not how worn its springs are. Springs wear out by the number of cycles, not the calendar, so a door that has never been serviced can be close to failing without showing it.
A Tedford technician inspects the whole door system, including the springs, cables, opener and seals, and any repair comes with options and a free, upfront quote before work starts. It's also a good moment to clear the opener's memory so the previous owner's remotes and keypad codes stop working.

